Your time is specifically set aside for you and your promptness is greatly appreciated by both your therapist and the other clients of Celtic Knots Massage. Late cancellations, late arrivals and no shows hurt yourself, your therapist and others who may be looking to book an appointment with Celtic Knots.
If you are feeling unwell on the day of your appointment please contact me as soon as possible either via phone or text at 780-699-9809
Missing your appointment, cancelling without 24 hours notice or arriving more than 15 minutes late is considered a NO SHOW unless you have contacted me otherwise. I cannot accommodate this in my schedule. >NO SHOWS ARE SUBJECT TO A 50% NO SHOW FEE.<
This fee must be paid before you will be allowed to book further appointments.
You may cancel by using any of the following methods:
Phone or text to 780-699-9809
Reply back to your reminder email
Cancel or reschedule through the booking system Clinic Sense
It is recognized that occasionally circumstances arise that are out of your control (sudden illness, family emergencies) and so an exception to the above policies will be considered on an individual basis.
Masking...
Masks in the clinic are optional. At this time I am continuing to mask for your safety and my own but you are welcome to come as you like. If you are unwell in any way I ask that you reschedule your appointment until you are feeling better. All sanitizing procedures are still in effect in the clinic.
EVERYBODY DESERVES A MASSAGE...
At Celtic Knots Massage we aim to be a health at every size clinic (HAES).
We invite a non body judgment environment. We love EVERYBODY and EVERY BODY!
Bodies are our job and every one that steps through our door is different. It is our job to make your feel as comfortable and as relaxed as possible.
We will NEVER comment on your bodies appearance, weight, physical traits unless it is brought up by you for the purpose of our treatment time together.